Highmark Exam 1 Practice

The correct choice focuses on the resources that Highmark members receive to help them access services. The welcome packet is designed to orient new members to their benefits and provide them with the essential information needed to navigate their healthcare plan effectively. By including resources for accessing services, the welcome packet empowers members to understand how to utilize their insurance coverage, find primary care physicians, and locate needed specialists.

In contrast, aspects like direct access to all specialists or detailed information about international coverage may not typically be included in the welcome packet. These topics can be complex and may require more extensive policy information or documentation. Discounts on gym memberships, while beneficial, may not be standard information found in the initial welcome materials but rather communicated through ongoing member benefits. Thus, the emphasis on providing resources within the welcome packet supports the overall objective of assisting members in understanding and utilizing their healthcare options effectively.